Shipping policy

Last updated: 13 October 2026

At CardPoint we want your order to reach you quickly and safely. Below you can read where we ship to, what it costs, how long it takes and how to pick up your order for free at a show.

Shipping costs and destinations

We ship to the Netherlands, Belgium and most countries in the European Union. Every shipment is sent with track & trace. Shipping costs are calculated automatically at checkout.

Country	Shipping cost	Free shipping from
Netherlands	€ 6.95	€ 200
Belgium	€ 10.25	€ 250
Germany, France, Luxembourg	€ 11.00	€ 300
Italy, Spain	€ 11.25	€ 300
Denmark, Sweden	€ 12.75	€ 300
Austria	€ 13.00	€ 300
Ireland, Poland, Portugal	€ 14.00	€ 300
Other EU countries*	€ 15.50	€ 300
Slovakia	€ 16.25	€ 300
Greece, Malta	€ 20.25	€ 300

* Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Romania and Slovenia.

Is your country not listed? Get in touch and we'll see what's possible.

Processing and delivery time

Dispatch: orders are shipped within 1–2 working days after payment.
Netherlands: usually delivered 1–2 working days after dispatch.
Belgium: usually 2–3 working days after dispatch.
Other EU countries: usually 3–7 working days after dispatch.

Delivery times are indicative and depend on the carrier. Around holidays and during busy periods it may take a little longer. As soon as your parcel is on its way, you'll receive an email with the track & trace code.

Free pickup at a show

You can also pick up your order for free at a show where CardPoint is present. Check the Show Calendar to see where you can find us in the coming weeks.

How it works: at checkout, choose Pickup at [show name] as the shipping method. You'll see the shows of the coming weeks there.
Up to 36 hours in advance: pickup at a show can be selected until 36 hours before the show starts. After that, the option disappears at checkout.
Pickup: visit our stand during the show and show your order confirmation (name or order number). Is it a two-day show? Then you can pick up on either day.
Not collected? If you don't pick up your order during the show, we charge a € 10 fee. We'll contact you after the show: we will then ship your order after all (at the normal shipping cost) or you can pick it up at a next show. If you want to cancel the order, we deduct the € 10 from your refund.

Unable to make it after all? Let us know as soon as possible via info@cardpoint.nl and we'll find a solution together.

Customs and import duties

We only ship within the European Union. Within the EU you don't pay import duties; VAT is already included in our prices.

Risk and ownership

In accordance with article 7:11 of the Dutch Civil Code, the risk of loss of or damage to the products only passes to you once you (or a third party designated by you who is not the carrier) have physically received the products. When picking up at a show, the risk passes when you receive the order at our stand.

Address details and undeliverable parcels

Please check your delivery address carefully before placing your order. CardPoint is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

If a parcel is returned to us because the address was incorrect or because it was not collected from a pickup point, we may charge the costs of a new shipment.